πŸ“Š Business Communications
Q. Information overload
  • (A) keeps people well informed and up to date
  • (B) forces people to be selective about the messages they open and read.
  • (C) is a primary purpose of informative and positive messages.
  • (D) ensures that people get all the important information that they need
πŸ’¬ Discuss
βœ… Correct Answer: (B) forces people to be selective about the messages they open and read.
πŸ“Š Business Communications
Q. Which of the following is NOT an important aspect of working in teams?
  • (A) drawing on each team member's strengths
  • (B) resolving conflicts constructively
  • (C) cooperating with others
  • (D) assigning your work to others
πŸ’¬ Discuss
βœ… Correct Answer: (D) assigning your work to others
πŸ“Š Business Communications
Q. The primary purpose of a document that is written to convince readers to change their opinions is to
  • (A) answer a question
  • (B) building goodwill
  • (C) persuade
  • (D) inform
πŸ’¬ Discuss
βœ… Correct Answer: (C) persuade
πŸ“Š Business Communications
Q. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT:
  • (A) ineffective results
  • (B) reduced workload
  • (C) wasted time
  • (D) lost goodwill
πŸ’¬ Discuss
βœ… Correct Answer: (B) reduced workload
πŸ“Š Business Communications
Q. Writing skills for professionals in the workplace
  • (A) are rarely used because the internet has significantly reduced the need to write
  • (B) are not required because secretaries do most of the writing for professionals.
  • (C) are not necessary since form letters and pre-designed templates are now available.
  • (D) are a key job requirement that is frequently listed in professional job descriptions.
πŸ’¬ Discuss
βœ… Correct Answer: (D) are a key job requirement that is frequently listed in professional job descriptions.
πŸ“Š Business Communications
Q. ------------ is an assigned communication for a purpose and for specific receiver or reader.
  • (A) report
  • (B) praising letter
  • (C) routine letter
  • (D) all the above.
πŸ’¬ Discuss
βœ… Correct Answer: (A) report
πŸ“Š Business Communications
Q. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.
  • (A) resume
  • (B) memos
  • (C) letters
  • (D) circulars
πŸ’¬ Discuss
βœ… Correct Answer: (A) resume
πŸ“Š Business Communications
Q. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.
  • (A) resume
  • (B) curriculum vitae
  • (C) application letter
  • (D) hand-outs
πŸ’¬ Discuss
βœ… Correct Answer: (B) curriculum vitae
πŸ“Š Business Communications
Q. ------------ is a document sent with your resume to provide additional information on your skills and experience.
  • (A) hand-outs
  • (B) curriculum vitae
  • (C) application letter
  • (D) hand-outs
πŸ’¬ Discuss
βœ… Correct Answer: (A) hand-outs
πŸ“Š Business Communications
Q. A ----------- is also known as a ’cover letter’
  • (A) resume
  • (B) curriculum vitae
  • (C) application letter
  • (D) sales letter
πŸ’¬ Discuss
βœ… Correct Answer: (C) application letter