Emerging Trends in Management MCQs

V

Vikash Gupta • 29.26K Points
Instructor II

Q 31. Taylor and Deming would have both agreed that

(A) whirlpool's global strategy is a good one
(B) eli whitney was an important contributor to statistical theory
(C) management must do more to improve the work environment and its processes so that quality can be improved
(D) productivity is more important than quality

G

Gopal Sharma • 33.96K Points
Instructor I

Q 32. Henry Ford is noted for his contributions to

(A) standardization of parts
(B) statistical quality control
(C) assembly line operations
(D) scientific management

G

Gopal Sharma • 33.96K Points
Instructor I

Q 33. Walter Shewhart is listed among the important people of operations management because of his contributions to

(A) assembly line production
(B) measuring the productivity in the service sector
(C) just-in-time inventory methods
(D) statistical quality control

A

Admin • 32.61K Points
Instructor I

Q 34. Operations management is applicable

(A) mostly to the service sector
(B) to services exclusively
(C) mostly to the manufacturing sector
(D) to manufacturing and service sectors

V

Vijay Sangwan • 24.03K Points
Instructor III

Q 35. Which of the following has been the main driver to the globalization of business?

(A) the higher standards of living in the u.s. and europe
(B) technology
(C) the nafta trade agreement
(D) the increasing ethnic diversity within countries

A

Admin • 32.61K Points
Instructor I

Q 36. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality?

(A) communication, courtesy, and credibility
(B) competence, courtesy, and security
(C) competence, responsiveness, and reliability
(D) communication, responsiveness, and reliability

G

Gopal Sharma • 33.96K Points
Instructor I

Q 37. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem?

(A) the foreman
(B) a member of the quality control department
(C) the operator herself
(D) an engineer

P

Priyanka Tomar • 31.09K Points
Instructor I

Q 38. "Poka-yoke" is the Japanese term for

(A) card
(B) foolproof
(C) continuous improvement
(D) fishbone diagram

R

Rakesh Kumar • 24.11K Points
Instructor III

Q 39. The goal of inspection is to

(A) detect a bad process immediately
(B) add value to a product or service
(C) correct deficiencies in products
(D) correct system deficiencies

V

Vikash Gupta • 29.26K Points
Instructor II

Q 40. When a sample measurement falls inside the control limits, it means that

(A) each unit manufactured is good enough to sell
(B) the process limits cannot be determined statistically
(C) the process output exceeds the requirements
(D) if there is no other pattern in the samples, the process is in control

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