Emerging Trends in Management MCQs
V
Q 31. Taylor and Deming would have both agreed that
G
Q 32. Henry Ford is noted for his contributions to
G
Q 33. Walter Shewhart is listed among the important people of operations management because of his contributions to
A
Q 34. Operations management is applicable
V
Q 35. Which of the following has been the main driver to the globalization of business?
A
Q 36. A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be especially concerned with which dimensions of service quality?
G
Q 37. A worker operates a shear press. She notices that the metal sheets she is cutting have curled edges. Who should get the first "shot" at solving the problem?
P
Q 38. "Poka-yoke" is the Japanese term for
R
Q 39. The goal of inspection is to
V