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Q. To control cost and output was the survival of the firm in the competitive market due to their price based competitive capacity, this was the objective in…………era of logistic evolution.

Q. After defining corporate vision, the next step in strategic planning process is……….

Q. Smart companies coordinate their logistics strategies and forge strong partnership with suppliers and customers to improve customer service and reduce channel cost through………………

Q. In CRM customer teams tailor……………… to meet the needs of key accounts and segments of other customers.

Q. The service industry makes up approximately what percentage of all jobs in the United States?

Q. It is common for international marketers to………. their channel strategies for each country.

Q. "Quality is defined by the customer" is

Q. The Dulac Box plant produces 500 cypress packing boxes in two 8-hour shifts. The use of new technology has enabled them to increase productivity by 30%. Productivity is now approximately

Q. Which of the following services is not unique, i.e., customized to a particular individual's needs?