Quiz on Zoho Desk | A Zoho Product

Zoho Desk is a cloud-based helpdesk software designed to improve customer support efficiency. It allows support teams to manage tickets, track customer issues, and provide timely responses. The platform includes features like automated workflows, SLA management, knowledge base creation, and multi-channel support through email, chat, phone, and social media. Zoho Desk also provides analytics and reporting tools to monitor agent performance and customer satisfaction. Additionally, it can be integrated with other Zoho applications and third-party tools, helping businesses streamline support processes and enhance the overall customer experience.