Q. Which of the following is not one of the seven Quality Management Principles?
  • (A) system approach to management
  • (B) engagement of people
  • (C) leadership
  • (D) customer focus
💬 Discuss
✅ Correct Answer: (A) system approach to management
Q. When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?
  • (A) planning
  • (B) controlling
  • (C) organizing
  • (D) leadig
💬 Discuss
✅ Correct Answer: (B) controlling
Q. What are the three C'c of TQM?
  • (A) cultural, country, commitment
  • (B) cultural, comunication and commitment
  • (C) cultural, comunication and contribution
  • (D) none of the above
💬 Discuss
✅ Correct Answer: (C) cultural, comunication and contribution

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