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Q. The ability to assess and affect situations and relationships with other people

Q. A behaviour change or behaviour development approach designed to address a balance of three areas: knowledge, attitude and skills

Q. ....... is an obstacle which makes difficult to achieve a desired goal

Q. The process of communication is divided in to two, verbal communication and …………… communication.

Q. The goal of the ______ approach is to promote healthy, sociable behavior

Q. _____ communication occurs in formal and official style

Q. _______ means recognising the sources of stress in our lives, recognizing how this affects us, and acting in ways that help us control our levels of stress, by changing our environment or lifestyle and learning how to relax.

Q. ___________ feedback makes a judgment about the worth, goodness, or appropriateness of the other person's statement.

Q. It is a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof

Q. In _____ communication, certain rules, conventions and principles are followed while communicating message