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Q. The 5 pillars of TQM includes product,process,system,people and………..

Q. Marketing logistics involves getting the right product to the right customer in the right place at the right time. Which one of the following is not included in this process?

Q. A supply chain is made up of a series of processes that involve an input, a _______, and an output.

Q. Which type of product might require a more direct marketing channel to avoid delays and too much handling?

Q. An effective ……….process in supply chain requires integration of firms manufacturing ,logistics and marketing plans.

Q. The returns process in supply chain management renamed by Global Supply Chain Forum as……………..

Q. Leadership in which type of marketing system is assumed not through common ownership or contractual ties but through the size and power of one or a few dominant channel members?

Q. From the economic system’spoint of view ,the role of marketing intermediaries is to transform the assortment of products made by producers in to the assortment of products wanted by…………….

Q. At………… level ,the CRM process provides the framework for managing relationships with customers .

Q. The father of JIT