📊 Emerging Trends in Management
Q. Which is not true regarding differences between goods and services?
  • (A) services are generally produced and consumed simultaneously, tangible goods are not.
  • (B) services tend to be more knowledge-based than products.
  • (C) services tend to have a more inconsistent product definition than goods.
  • (D) goods tend to have higher customer interaction than services.
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✅ Correct Answer: (D) goods tend to have higher customer interaction than services.

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