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Q. The plan for differentiating the firm from its competitors in consumers eyes is referred to as the firms

Q. Which is the largest outsourcing country in the world?

Q. …………… are the services which are connected to the period to which the product are purchased from the seller

Q. ………….. is the tool for simultaneously depicting the service process, the point of customer contract and the evidence of the service from the customer point of view

Q. Which financial institution regulates the insurance products in India?

Q. . has become a popular way to expand delivery of an effective service concept to multiple sites without the level of investment

Q. Is services are low price sensitive

Q. Standardized and customized flow of activities, simple and complex number of steps and customer involvement by which a service is delivered is called……..

Q. In the absence of a physical product, service providers needs to consider the use of …………… that enable customers to make a judgment on the service quality.

Q. A ……………. Is a form of product that consist of activities, benefits or satisfaction offered for sale that are essentially intangible and do not result in ownership of anything?