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Q. Important point to be kept in mind while evaluating ERP software is the total costs that includes I. Cost of license II. Cost of Training III. Implementation and maintenance cost. IV. Customisation and hardware requirements costs.

Q. What are the primary business benefits of an ERP system?

Q. Match the following sets of topology categories and their examples. First Set: I. Internal failure costs II. External failure costs III. Appraisal costs, IV. Prevention costs Second Set: A. Costs of scrap. B. Design and development of new quality equipment C. Cost of inspecting upon arrival. D. Warranty claims.

Q. State whether the following are True/False. I. HRM defines enterprise planning for work and job roles with respect to specific language. II. HRM defines staff selection and decides various phases of the project according the policies of the company. III. HRM does not facilitate recruitment process. IV. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.

Q. The four marketing activities within the customer relationship management include customer selection, customer acquisition, customer retention, plus:

Q. Sub modules of Sales and Distribution modules are: I. Order Management II. Warehouse Management III. Foreign Trade IV. Sales Support

Q. Which of the following is not true of (BPR) business process reengineering?

Q. . Which of the following is NOT a benefit of supply chain management?

Q. Who are the primary users of ERP systems?

Q. The transportation of finished goods, raw materials, or supplies is: