Q. Dialogic listening is also known as:
✅ Correct Answer: (D)
Active listening
Business Communication MCQs and Notes
Q. The most basic type of listening is known as :
✅ Correct Answer: (A)
Discriminative listening
Q. Communication with superiors involves:
✅ Correct Answer: (C)
Complaints
Q. --------- Communication can be inward or outward:
✅ Correct Answer: (D)
External communication
Q. Receiving a sales order is an example of:
✅ Correct Answer: (D)
External communication
Q. Placement of purchase order to supplier of material is ---------- communication.
✅ Correct Answer: (D)
External communication
Q. Down ward communication and Upward communication are :
✅ Correct Answer: (A)
Vertical communication
Q. Communication between HR manager and Finance manager is an example of:
✅ Correct Answer: (D)
Horizontal communication
Q. Diagonal communication is also known as:
✅ Correct Answer: (A)
Cross ward communication
Q. Communication between HR manager and salesman is an example of:
✅ Correct Answer: (A)
Horizontal communication