Q. An organisation's mission is

  • (A) the fundamental purpose of an organisation
  • (B) articulated in such a way that it defines the business of the enterprise
  • (C) a concept for unifying the efforts of organisational members
  • (D) all of the above
💬 Discuss
✅ Correct Answer: (D) all of the above

Q. Which must be accomplished first by the entrepreneur or leader?

  • (A) the design of a rational organisation structure
  • (B) generating profits
  • (C) making viable the concept for which the organisation was founded
  • (D) establishing policies that assure consistency of activities
💬 Discuss
✅ Correct Answer: (C) making viable the concept for which the organisation was founded

Q. Definable groups of people who have an economic and/or social interest in the organisation are called

  • (A) stakeholders
  • (B) employees
  • (C) managers
  • (D) all of the above
💬 Discuss
✅ Correct Answer: (A) stakeholders

Q. Governance policies, rules, as well as authority structures apply to which key resource element of the organisation?

  • (A) technology
  • (B) organisational culture
  • (C) organisation
  • (D) people
💬 Discuss
✅ Correct Answer: (C) organisation

Q. Productivity is a ratio of outputs (products or services) to .

  • (A) profits generated
  • (B) sales price
  • (C) inputs consumed
  • (D) behaviour effectiveness
💬 Discuss
✅ Correct Answer: (C) inputs consumed

Q. Revitalization involves the strategies, resources, technology, and skills of the organisation.

  • (A) focusing
  • (B) categorizing
  • (C) formalizing
  • (D) renewing
💬 Discuss
✅ Correct Answer: (D) renewing

Q. What is the relationship between satisfaction and productivity, as suggested by research?

  • (A) high satisfaction leads to high productivity
  • (B) productivity does not influence satisfaction
  • (C) moderate satisfaction results in low productivity
  • (D) productivity often leads to satisfaction
💬 Discuss
✅ Correct Answer: (D) productivity often leads to satisfaction

Q. Satisfaction is defined as positive feelings people have about an organisation whether as a/an

  • (A) supplier, employee, customer, or regulator
  • (B) employer, customer, regulator, or supplier
  • (C) investor or stockbroker
  • (D) none of the above
💬 Discuss
✅ Correct Answer: (A) supplier, employee, customer, or regulator

Q. Management is the practice of

  • (A) recruiting and motivating talented people to work for your organisation
  • (B) increasing a firm\s revenues and cutting costs to maximize profits
  • (C) directing, organizing, and developing people, technology, and financial resources
  • (D) mastering political behaviours so that the fittest survive and rise to the top
💬 Discuss
✅ Correct Answer: (C) directing, organizing, and developing people, technology, and financial resources

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