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Q. What is the next step after “Need and Problem identification” in personal selling process?

Q. What is the next step after “the opening” in personal selling process?

Q. Which is a way to move toward relationship selling versus transactional selling?

Q. Tests of intelligence tests are known as…………………

Q. Ask for order, review points of agreement, help in writing up the order, ask which model the customer wants, note that customer will lose out if not ordered now; offer incentives to buy now – lower price, larger quantity for same price are several techniques of ______________________.

Q. Which of the following activity is offered by online airline services?

Q. ………………involves identifying activities management feels the salespeople should perform to produce the desired results.

Q. Salespeople who conduct business from their offices through telephones and visiting to customers site is known as

Q. Which is of these is how sales is in the 21st Century?

Q. A…………….Is a set of interdependent organizations involved in the process of making a product or service available for use of consumption by the consumer or business user.