πŸ“Š Service Marketing
Q. SERVQUALdimension that measures consumer views that reflect the security of the firm’s operation is the …………… dimension
  • (A) Tangibles
  • (B) Employee satisfaction
  • (C) Responsiveness
  • (D) Assurance
πŸ’¬ Discuss
βœ… Correct Answer: (D) Assurance

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