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Q. ………….. is any direct interaction between a service provider and customers

Q. The advantage that the E-marketing communications carries are…………

Q. Holistic marketing for services demands

Q. An approach that encompasses a wide range of relationships, not just with customers, but also those that organizations develop with suppliers, regulators, government, competitors, employees, and others, is referred to as

Q. A disadvantage of e-marketing is

Q. Direct labour cost and sales commissions cost incurred in services are called as………..

Q. ………………is the physical surroundings or the physical facility where the service is produced, delivered and consumed.

Q. ………….. between what was expected and what is perceived

Q. Which of the following is not a objectives of service marketing?

Q. Which of the following is not one of the service process?