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Q. Identify the subsystems of Plant Maintenance module of an ERP system: I. Component Tracking II. Preventive Maintenance Control III. Inventory Management IV. Cost Management

Q. The four marketing activities within the customer relationship management include customer selection, customer acquisition, customer retention, plus:

Q. Building long-term relationships with customers is essential for any business. The application of technology to achieve CRM is a key element of e-business but what does CRM stand for?

Q. Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?

Q. The ERP systems which are poorly conceived and/or poorly implemented, will

Q. A major strength of MRP is its capability

Q. Which of these is an important technology used in linking the supply chain?

Q. Who are the primary users of ERP systems?

Q. What would be the total cost of inventory, if a firm holds 200 units of a product ‘A’,where the carrying cost is Rs. 2 per unit?

Q. The extension of MRP which extends to resources such as labor hours and machine hours, as well as to order entry, purchasing, and direct interface with customers and suppliers is