Business Communications

Q 11. A ----------- letter should be organized like sales letter

(A) resume
(B) curriculum vitae
(C) application letter
(D) sales letter
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Q 12. Formal Interview is also known as.............

(A) planned interview
(B) curriculum vitae
(C) application letter
(D) all the above
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Q 13. --------------- is also known as Non-directed interview.

(A) structured
(B) unstructured interview
(C) group interview
(D) none of these
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Q 14. ............. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;

(A) manuals
(B) unstructured
(C) depth
(D) exit
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Q 15. -------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.

(A) manuals
(B) memos
(C) letters
(D) circulars
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Q 16. Curriculum vitae is known as-

(A) personal profile
(B) memos
(C) letters
(D) all the above
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Q 17. A --------- starts by listing your work history, with the most recent position listed first.

(A) functional resume
(B) personal data sheet
(C) qualification sheet
(D) all the above
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Q 18. A................ focuses on your skills and experience, rather than on your chronological work history

(A) ............... focuses on your skills and experience, rather than on your chronological work history
(B) mini resume
(C) combination resume
(D) chronological resume
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Q 19. -------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.

(A) presentation
(B) group discussion
(C) group interview
(D) all of these
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Q 20. Evaluation Parameters of Group discussion includes:

(A) personality
(B) communication
(C) leadership
(D) all the above
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