Business Communications MCQs and Notes

M

Mr. Dubey • 51.17K Points
Coach

Q 1. Information overload

(A) keeps people well informed and up to date

(B) forces people to be selective about the messages they open and read.

(C) is a primary purpose of informative and positive messages.

(D) ensures that people get all the important information that they need

M

Mr. Dubey • 51.17K Points
Coach

Q 2. Which of the following is NOT an important aspect of working in teams?

(A) drawing on each team member's strengths

(B) resolving conflicts constructively

(C) cooperating with others

(D) assigning your work to others

M

Mr. Dubey • 51.17K Points
Coach

Q 3. The primary purpose of a document that is written to convince readers to change their opinions is to

(A) answer a question

(B) building goodwill

(C) persuade

(D) inform

M

Mr. Dubey • 51.17K Points
Coach

Q 4. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT:

(A) ineffective results

(B) reduced workload

(C) wasted time

(D) lost goodwill

M

Mr. Dubey • 51.17K Points
Coach

Q 5. Writing skills for professionals in the workplace

(A) are rarely used because the internet has significantly reduced the need to write

(B) are not required because secretaries do most of the writing for professionals.

(C) are not necessary since form letters and pre-designed templates are now available.

(D) are a key job requirement that is frequently listed in professional job descriptions.

M

Mr. Dubey • 51.17K Points
Coach

Q 6. ------------ is an assigned communication for a purpose and for specific receiver or reader.

(A) report

(B) praising letter

(C) routine letter

(D) all the above.

M

Mr. Dubey • 51.17K Points
Coach

Q 7. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.

(A) resume

(B) memos

(C) letters

(D) circulars

M

Mr. Dubey • 51.17K Points
Coach

Q 8. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

(A) resume

(B) curriculum vitae

(C) application letter

(D) hand-outs

M

Mr. Dubey • 51.17K Points
Coach

Q 9. ------------ is a document sent with your resume to provide additional information on your skills and experience.

(A) hand-outs

(B) curriculum vitae

(C) application letter

(D) hand-outs

M

Mr. Dubey • 51.17K Points
Coach

Q 10. A ----------- is also known as a ’cover letter’

(A) resume

(B) curriculum vitae

(C) application letter

(D) sales letter

Business Communications

Q 1. Information overload

Q 2. Which of the following is NOT an important aspect of working in teams?

Q 3. The primary purpose of a document that is written to convince readers to change their opinions is to

Q 4. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT:

Q 5. Writing skills for professionals in the workplace

Q 6. ------------ is an assigned communication for a purpose and for specific receiver or reader.

Q 7. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.

Q 8. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

Q 9. ------------ is a document sent with your resume to provide additional information on your skills and experience.

Q 10. A ----------- is also known as a ’cover letter’

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