Business Communications

Q 1. Information overload

(A) keeps people well informed and up to date
(B) forces people to be selective about the messages they open and read.
(C) is a primary purpose of informative and positive messages.
(D) ensures that people get all the important information that they need
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 2. Which of the following is NOT an important aspect of working in teams?

(A) drawing on each team member's strengths
(B) resolving conflicts constructively
(C) cooperating with others
(D) assigning your work to others
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 3. The primary purpose of a document that is written to convince readers to change their opinions is to

(A) answer a question
(B) building goodwill
(C) persuade
(D) inform
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 4. When writing is not as good as it could be, you and your organization pay the price in all of the following EXCEPT:

(A) ineffective results
(B) reduced workload
(C) wasted time
(D) lost goodwill
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 5. Writing skills for professionals in the workplace

(A) are rarely used because the internet has significantly reduced the need to write
(B) are not required because secretaries do most of the writing for professionals.
(C) are not necessary since form letters and pre-designed templates are now available.
(D) are a key job requirement that is frequently listed in professional job descriptions.
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 6. ------------ is an assigned communication for a purpose and for specific receiver or reader.

(A) report
(B) praising letter
(C) routine letter
(D) all the above.
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 7. A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations.

(A) resume
(B) memos
(C) letters
(D) circulars
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 8. A synopsis of the most relevant professional experiences you have for the particular job for which you are applying.

(A) resume
(B) curriculum vitae
(C) application letter
(D) hand-outs
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 9. ------------ is a document sent with your resume to provide additional information on your skills and experience.

(A) hand-outs
(B) curriculum vitae
(C) application letter
(D) hand-outs
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share

Q 10. A ----------- is also known as a ’cover letter’

(A) resume
(B) curriculum vitae
(C) application letter
(D) sales letter
WhatsApp Facebook Telegram

Share in MCQ Buddy Groups

Share