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Q. Email is a growing channel of communication. However, what percent of emails received are misunderstood?

Q. The quality of a report is determined mainly by:

Q. -------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives.

Q. Reading the lines of a written text means:

Q. All the following types of information can be posted on the intranet, except:

Q. An informal report is usually in the form of a _____communication.

Q. One broad principle of general writing is :

Q. Communication starts with:

Q. ____and testimonials are important because they express the opinion of others the applicant’s suitability for a position.

Q. In empathetic communication, we can: