Q. Which of these is the benefit of needs assessment?
  • (A) assessment makes training department more accountable
  • (B) higher training costs
  • (C) loss of business
  • (D) increased overtime working
πŸ’¬ Discuss
βœ… Correct Answer: (A) assessment makes training department more accountable
Q. What are the main aims of Employee Assistance Programmes?
  • (A) to alter the organizational culture.
  • (B) to address team and individual performance and well-being in the workplace.
  • (C) to focus the attention of employees to the power structures of an organization.
  • (D) to establish effective methods of care and support for everyone in an organization.
πŸ’¬ Discuss
βœ… Correct Answer: (D) to establish effective methods of care and support for everyone in an organization.
Q. The solution to many so-called 'people problems' is often associated with improving the effectiveness of the recruitment process by:
  • (A) having a robust hr department to carry out the process
  • (B) outsourcing the hr department
  • (C) careful selection of the right people for the job
  • (D) devolving to line managers
πŸ’¬ Discuss
βœ… Correct Answer: (A) having a robust hr department to carry out the process
Q. When appraisals are made by superiors, peers, subordinates and clients then it is called ______________.
  • (A) 360 degree feedback
  • (B) 180 degree feedback
  • (C) self - appraisal
  • (D) all of these
πŸ’¬ Discuss
βœ… Correct Answer: (A) 360 degree feedback