πŸ“Š Project Management
Q. The origins of benchmarking as it is used today go back to which company?
  • (A) Microsoft
  • (B) Toyota
  • (C) Xerox
  • (D) McDonald’s
πŸ’¬ Discuss
βœ… Correct Answer: (C) Xerox
πŸ“Š Project Management
Q. What approach is used to compare organisation operations with those of other companies?
  • (A) SWOT analysis
  • (B) PERT analysis
  • (C) Benchmarking
  • (D) Competitor performance assessment
πŸ’¬ Discuss
βœ… Correct Answer: (C) Benchmarking
πŸ“Š Project Management
Q. For a police department, using competitor performance standards, a competitor might be:
  • (A) A fire service
  • (B) A foreign police authority
  • (C) A similar police department
  • (D) All of the above
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above
πŸ“Š Project Management
Q. Which kind of standards are those that are set arbitrarily to reflect some level of performance that is regarded as appropriate or reasonable?
  • (A) Competitor performance standards
  • (B) Target performance standards
  • (C) Historical standards
  • (D) Absolute performance standards
πŸ’¬ Discuss
βœ… Correct Answer: (B) Target performance standards
πŸ“Š Project Management
Q. Performance relating to the five operations’ objectives can be plotted on which type of diagram?
  • (A) Quality
  • (B) Outcome
  • (C) Polar
  • (D) Satisfaction
πŸ’¬ Discuss
βœ… Correct Answer: (C) Polar
πŸ“Š Project Management
Q. Performance measurement is:
  • (A) The determination of improvement efforts.
  • (B) The process of quantifying action.
  • (C) The improvement of operations.
  • (D) The planning and control of operations.
πŸ’¬ Discuss
βœ… Correct Answer: (B) The process of quantifying action.
πŸ“Š Project Management
Q. Improvement efforts are determined by:
  • (A) Criticality of problems
  • (B) Current performance
  • (C) Priorities for future output
  • (D) All of the above
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above
πŸ“Š Project Management
Q. Which of the following should be taken into account when planning a project?
  • (A) Social environment
  • (B) Political environment
  • (C) Operational environment
  • (D) All of the above
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above
πŸ“Š Project Management
Q. The following assumptions are made in case of break even analysis, except
  • (A) All fixed costs are fixed
  • (B) All variable costs are fixed
  • (C) The prices of input factors are constant
  • (D) Volume of production and volumes of sales are equal
πŸ’¬ Discuss
βœ… Correct Answer: (B) All variable costs are fixed