πŸ“Š Retail Management
Q. __________ includes all of the activities involved in selling goods or services to those who buy for resale or business use.
  • (A) retailing
  • (B) wholesaling
  • (C) bartering
  • (D) Purchasing
πŸ’¬ Discuss
βœ… Correct Answer: (B) wholesaling
πŸ“Š Retail Management
Q. The most important retail marketing decision a retailer has to make is to __________.
  • (A) identify its target market
  • (B) choose the right service response it wants to support
  • (C) select the service mix
  • (D) Develop a nice store atmosphere
πŸ’¬ Discuss
βœ… Correct Answer: (A) identify its target market
πŸ“Š Retail Management
Q. The fastest growing segment of retailing is __________.
  • (A) nonstore retailing
  • (B) warehouse stores
  • (C) hypermarkets
  • (D) Category killers
πŸ’¬ Discuss
βœ… Correct Answer: (A) nonstore retailing
πŸ“Š Retail Management
Q. In which of the following retailers are salespeople ready to assist in every phase of the locate-compare-select process?
  • (A) self-service.
  • (B) self-selection.
  • (C) limited service.
  • (D) full service.
πŸ’¬ Discuss
βœ… Correct Answer: (D) full service.
πŸ“Š Retail Management
Q. Consumers who browse and/or purchase in more than one channel are known as _____.
  • (A) cosmopolitan
  • (B) Multi-channel shoppers
  • (C) multi-taskers
  • (D) Market mavens
πŸ’¬ Discuss
βœ… Correct Answer: (B) Multi-channel shoppers
πŸ“Š Retail Management
Q. Expenses that benefit the entire store are called:
  • (A) controllable
  • (B) direct
  • (C) indirect
  • (D) Margin results
πŸ’¬ Discuss
βœ… Correct Answer: (C) indirect
πŸ“Š Retail Management
Q. The major reason people give for not shopping on the Internet is _____.
  • (A) Lack of “touch”
  • (B) Security concerns
  • (C) Too difficult
  • (D) Unfamiliar merchants
πŸ’¬ Discuss
βœ… Correct Answer: (B) Security concerns
πŸ“Š Retail Management
Q. Which one of the following is NOT a form of direct marketing?
  • (A) catalogue retailing
  • (B) telemarketing
  • (C) personal selling
  • (D) direct mail
πŸ’¬ Discuss
βœ… Correct Answer: (C) personal selling
πŸ“Š Retail Management
Q. Which of the following is the major reason consumers give for shopping online?
  • (A) Want product delivered
  • (B) Unique merchandise
  • (C) Price
  • (D) Convenience
πŸ’¬ Discuss
βœ… Correct Answer: (D) Convenience