📊 Service Marketing
Q. The primary role of a service firm for the customer in the communication mix is to ……
  • (A) Confuse customers.
  • (B) Inform and remind customers
  • (C) Oppose the competitor s claim
  • (D) Persuade the dealers.
💬 Discuss
✅ Correct Answer: (B) Inform and remind customers

You must be Logged in to update hint/solution

💬 Discussion

Related Posts

Q. Services that do not meet customer expectations are called

Q. In order to improve the process and performance of the company towards the customers, they should try to

Q. Which of the following is not a communication objective during the maturity and decline stages of the product life cycle?

Q. Which of the following is not an element of physical evidence ?

Q. Which one of them not included in SERVQUAL model dimensions?

Q. strategy is where, price are kept lower than its

Q. ………………..is a tool for simultaneously depicting the service process, the points of customer contact, and the evidence of service from the customer’s point of

Q. In which of the following service situations would customers have the highest level of participation?

Q. The advantage that the E-marketing communications carries are…………

Q. is about the normal work of creation, pricing,

📱 Download Our App

Learn MCQs on the go with our easy-to-use Android app

Get it on Google Play

📊 Question Analytics

👁️
894
Total Visits
📽️
2 y ago
Published
🎖️
Ranjeet
Publisher
📈
91%
Success Rate