Q. Memo is derived from a Latin word which means :
✅ Correct Answer: (A)
a thing which must be remembered
Business Communications MCQs and Notes
Q. Organizations expect writing to be professional and free from typographical and grammatical errors, so it makes sense to
✅ Correct Answer: (C)
edit and proofread your written documents carefully and more than once.
Q. Which of the following is an external audience of an organization?
✅ Correct Answer: (D)
stockholders
Q. Which of the following is an example of an internal document?
✅ Correct Answer: (D)
a price quote for the purchase of new computers
Q. Effective business communication
✅ Correct Answer: (D)
builds a positive image of your organization.
Q. Which of the following is an example of nonverbal communication?
✅ Correct Answer: (B)
a company logo designed to project the organization's image
Q. Which of the following does NOT involve communicating in the workplace?
✅ Correct Answer: (C)
lifting heavy boxes
Q. How many points should you limit yourself to in a typical presentation?
✅ Correct Answer: (B)
three
Q. Good strategies for planning oral presentations include all of the following EXCEPT
✅ Correct Answer: (C)
incorporating proper headings and paragraph indentation.
Q. The speaker presents questions or issues that both speaker and audience have agreed on in advance. This is characteristic of a(n)
✅ Correct Answer: (B)
guided presentation.