πŸ“Š Business Communications
Q. In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss.
  • (A) chain
  • (B) circular
  • (C) inverted v
  • (D) wheel
πŸ’¬ Discuss
βœ… Correct Answer: (C) inverted v
πŸ“Š Business Communications
Q. --------------- takes place when you listen to only those things that you want to hear or to those that you interested
  • (A) discriminative listening
  • (B) biased listening
  • (C) selective listening
  • (D) appreciative listening
πŸ’¬ Discuss
βœ… Correct Answer: (C) selective listening
πŸ“Š Business Communications
Q. .......is also referred to as critical/judgmental listening
  • (A) discriminative listening
  • (B) biased listening
  • (C) evaluative listening
  • (D) appreciative listening
πŸ’¬ Discuss
βœ… Correct Answer: (C) evaluative listening
πŸ“Š Business Communications
Q. In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.
  • (A) discriminative listening
  • (B) biased listening
  • (C) evaluative listening
  • (D) appreciative listening
πŸ’¬ Discuss
βœ… Correct Answer: (B) biased listening
πŸ“Š Business Communications
Q. Type of listening in which we learn to discern the difference in sounds.
  • (A) discriminative listening
  • (B) biased listening
  • (C) evaluative listening
  • (D) appreciative listening
πŸ’¬ Discuss
βœ… Correct Answer: (A) discriminative listening
πŸ“Š Business Communications
Q. In................. speakers’ choice of words unintentionally communicates something more than what the actual words state.
  • (A) formal communication
  • (B) informal communication
  • (C) meta communication
  • (D) none of these
πŸ’¬ Discuss
βœ… Correct Answer: (C) meta communication
πŸ“Š Business Communications
Q. Dunning letters are also called ____
  • (A) collection letters.
  • (B) letter of credit.
  • (C) compliant letters.
  • (D) suggestion letters.
πŸ’¬ Discuss
βœ… Correct Answer: (A) collection letters.
πŸ“Š Business Communications
Q. A circular is a form of ____
  • (A) oral communication.
  • (B) face-to-face communication.
  • (C) group communication.
  • (D) visual communication.
πŸ’¬ Discuss
βœ… Correct Answer: (C) group communication.
πŸ“Š Business Communications
Q. Organization Theory is written by _____
  • (A) william scott.
  • (B) newman & summer
  • (C) matthews.
  • (D) james.
πŸ’¬ Discuss
βœ… Correct Answer: (A) william scott.
πŸ“Š Business Communications
Q. ____and testimonials are important because they express the opinion of others the applicant’s suitability for a position.
  • (A) references.
  • (B) qualification.
  • (C) service certificate.
  • (D) letters.
πŸ’¬ Discuss
βœ… Correct Answer: (A) references.