Q. Realizing the potential of the self is part of the
✅ Correct Answer: (D)
personality development.
Business Communications MCQs and Notes
Q. Pictures, slides, films fall under
✅ Correct Answer: (B)
audio-visual communication.
Q. Reports from the subordinates to the superiors take the form of
✅ Correct Answer: (A)
upward communication.
Q. The inside address should be written
✅ Correct Answer: (C)
above the salutation.
Q. If each line in the inside address is started after leaving a small gap, it is known as
✅ Correct Answer: (C)
indented form.
Q. The communication cycle, the process of re translation of signals into ideas is called
✅ Correct Answer: (B)
decoding.
Q. Errors in language, grammar or visual representation of facts take away:
✅ Correct Answer: (B)
correctness
Q. Conciseness of message refers to:
✅ Correct Answer: (A)
crispness
Q. In empathetic communication, we can:
✅ Correct Answer: (C)
interpret
Q. A perceptual zone, on the basis of which inferences are made or thought structured, is called:
✅ Correct Answer: (C)
frame of reference