Q. Mental turbulence refers to:
✅ Correct Answer: (B)
confusion in the mind of receiver
Business Communications MCQs and Notes
Q. ............... refers to mental disturbances
✅ Correct Answer: (D)
psychological noise
Q. A set of logically and sequentially arranged utterances.
✅ Correct Answer: (A)
coherence
Q. Put concepts together before sending is------------
✅ Correct Answer: (C)
encoding
Q. Inability to read the intent behind the message is..............
✅ Correct Answer: (C)
bypassing
Q. ................. of the message is referred to as the objectives of the sender underlying the words
✅ Correct Answer: (B)
intent
Q. ................ must be encoded in message form, keeping the requirements of audience in mind.
✅ Correct Answer: (C)
idea
Q. Message must be designed keeping the .............. of the audience in mind.
✅ Correct Answer: (B)
needs
Q. The sender encodes the message which is decoded by the receiver according to the --------of what has been communicated.
✅ Correct Answer: (A)
perception
Q. “Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator.” This definition of communication was given by:
✅ Correct Answer: (D)
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