Q. All the following are advantages of oral communication, except :
✅ Correct Answer: (D)
conveying complex information
Business Communications MCQs and Notes
Q. Writing style can be improved through use of :
✅ Correct Answer: (C)
simple words
Q. One broad principle of general writing is :
✅ Correct Answer: (A)
write to express, not to impress
Q. Readability is determined mainly by:
✅ Correct Answer: (B)
length of words
Q. Another name for dialogic listening is:
✅ Correct Answer: (C)
relational listening
Q. The most basic type of listening is known as:
✅ Correct Answer: (A)
discriminative listening
Q. Listening has been identified as one of the “seven habits of highly effective people” by :
✅ Correct Answer: (B)
stephen covey
Q. Communication with superiors involves:
✅ Correct Answer: (A)
problem solving
Q. Functional coordination is one important reason for communicating with:
✅ Correct Answer: (B)
peers
Q. All the following are external stakeholders of an organization, except:
✅ Correct Answer: (D)
shareholders