Q. An impromptu speech means:
✅ Correct Answer: (B)
a speech delivered without any preparation
Business Communications MCQs and Notes
Q. The word “memo” is a short form for :
✅ Correct Answer: (C)
memorandum
Q. A meeting called to discuss arrangements for a specific event is called:
✅ Correct Answer: (B)
task oriented meeting
Q. All the following are characteristics of meetings, except:
✅ Correct Answer: (C)
highly formal
Q. The most challenging type of meeting is :
✅ Correct Answer: (D)
problem solving meeting
Q. Reading may be described by all the following, except:
✅ Correct Answer: (A)
a passive process
Q. Reading for information about what is happening within your organization is called :
✅ Correct Answer: (C)
reading for internal information
Q. Reading refers to which element of the communication process?
✅ Correct Answer: (B)
decoding
Q. One advantage of telephone communication is :
✅ Correct Answer: (B)
permits use of some non-verbal cues
Q. Teleconferencing is not suitable for :
✅ Correct Answer: (C)
problem solving