Q. An oral message is preferable to a written one when one of the goals is to
✅ Correct Answer: (C)
modifies a proposal that may not be acceptable in its original form.
Business Communications MCQs and Notes
Q. Which of the following purposes of an oral presentation is specific in nature?
✅ Correct Answer: (A)
"this presentation will cover interpersonal skills, telephone etiquette, and up selling."
Q. All of the following would be examples of persuasive presentations EXCEPT
✅ Correct Answer: (C)
stroking the audience's egos to validate their commitment to the organization.
Q. A presentation designed to entertain and validate the audience is a(n)
✅ Correct Answer: (D)
goodwill presentation.
Q. Which of the following is an informative presentation?
✅ Correct Answer: (C)
demonstrating three successful sales techniques to new employees
Q. Which is NOT one of the three purposes for giving oral presentations?
✅ Correct Answer: (B)
to debate
Q. A------------ includes rules for forming compound words, abbreviating technical terms, and writing unusual or difficult words
✅ Correct Answer: (D)
glossary
Q. ------------ indicates the hierarchy of topics and their sequences.
✅ Correct Answer: (D)
table of contents
Q. Which of the following is a basic part of report?
✅ Correct Answer: (B)
recommendation
Q. Which of the following is not a basic part of report?
✅ Correct Answer: (D)
glossary