Q. An older system that is still of use to an organization despite the need for frequent maintenance is a(n):
✅ Correct Answer: (B)
legacy system.
Enterprise Systems MCQs and Notes
Q. Systems that communicate across organizational boundaries are:
✅ Correct Answer: (A)
Inter-organizational systems.
Q. Which of these is not currently listed as marketing an ERP system?
✅ Correct Answer: (C)
IBM
Q. A typical ERP system includes this module:
✅ Correct Answer: (D)
All of the above.
Q. An enterprise system that integrates the upstream value chain is:
✅ Correct Answer: (B)
SCM.
Q. An enterprise system that integrates the downstream value chain is:
✅ Correct Answer: (C)
CRM.
Q. Match the following sets of topology categories and their examples.
First Set:
I. Internal failure costs
II. External failure costs
III. Appraisal costs,
IV. Prevention costs
Second Set:
A. Costs of scrap.
B. Design and development of new quality equipment
C. Cost of inspecting upon arrival.
D. Warranty claims.
First Set:
I. Internal failure costs
II. External failure costs
III. Appraisal costs,
IV. Prevention costs
Second Set:
A. Costs of scrap.
B. Design and development of new quality equipment
C. Cost of inspecting upon arrival.
D. Warranty claims.
✅ Correct Answer: (D)
1, 2, & 4
Q. Important point to be kept in mind while evaluating ERP software is the total costs that includes
I. Cost of license
II. Cost of Training
III. Implementation and maintenance cost.
IV. Customisation and hardware requirements costs.
I. Cost of license
II. Cost of Training
III. Implementation and maintenance cost.
IV. Customisation and hardware requirements costs.
✅ Correct Answer: (C)
1, 2, 3, & 4
Q. State whether the following are True/False.
I. HRM defines enterprise planning for work and job roles with respect to specific language.
II. HRM defines staff selection and decides various phases of the project according the policies of the company.
III. HRM does not facilitate recruitment process.
IV. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.
I. HRM defines enterprise planning for work and job roles with respect to specific language.
II. HRM defines staff selection and decides various phases of the project according the policies of the company.
III. HRM does not facilitate recruitment process.
IV. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.
✅ Correct Answer: (C)
1T, 2T, 3F, 4T
Q. Components of a CRM system are:
I. Users
II. Hardware and Operating Systems
III. CRM Software
IV. Business Processes
I. Users
II. Hardware and Operating Systems
III. CRM Software
IV. Business Processes
✅ Correct Answer: (B)
1, 2, 3 & 4