πŸ“Š Enterprise Systems
Q. Internally focused systems support _____________ within the organization.
  • (A) Functional areas.
  • (B) Processes.
  • (C) Activities
  • (D) All of the above
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above
πŸ“Š Enterprise Systems
Q. What is said to be the most important step in implementing an ERP system?
  • (A) Get executive support.
  • (B) Get outside help from experts.
  • (C) Thoroughly train users.
  • (D) Take a multidisciplinary approach to implementation.
πŸ’¬ Discuss
βœ… Correct Answer: (A) Get executive support.
πŸ“Š Enterprise Systems
Q. Legacy systems:
  • (A) often require expensive maintenance.
  • (B) may be difficult to integrate with new systems.
  • (C) use a collection of independent files or databases.
  • (D) All of the above.
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above.
πŸ“Š Enterprise Systems
Q. The process of obtaining goods or services is called:
  • (A) logistics.
  • (B) procurement.
  • (C) purchasing.
  • (D) integration.
πŸ’¬ Discuss
βœ… Correct Answer: (B) procurement.
πŸ“Š Enterprise Systems
Q. Sales force automation software is a subset of which type of software package?
  • (A) ERP
  • (B) CRM
  • (C) SCM
  • (D) None of the above.
πŸ’¬ Discuss
βœ… Correct Answer: (B) CRM
πŸ“Š Enterprise Systems
Q. Which of these is not a mySAP business suite?
  • (A) Product lifecycle management
  • (B) Supply chain management
  • (C) Customer relationship management
  • (D) All of the above are in the suite.
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of the above are in the suite.
πŸ“Š Enterprise Systems
Q. Which of these is an important technology used in linking the supply chain?
  • (A) RFID
  • (B) XBRL
  • (C) Http
  • (D) SNMP
πŸ’¬ Discuss
βœ… Correct Answer: (A) RFID
πŸ“Š Enterprise Systems
Q. The transportation of finished goods, raw materials, or supplies is:
  • (A) procurement.
  • (B) marketing.
  • (C) production.
  • (D) logistics.
πŸ’¬ Discuss
βœ… Correct Answer: (D) logistics.
πŸ“Š Enterprise Systems
Q. The value chain connection between a firm and its customers is called:
  • (A) inbound logistics.
  • (B) outbound logistics.
  • (C) CRM.
  • (D) None of the above.
πŸ’¬ Discuss
βœ… Correct Answer: (B) outbound logistics.
πŸ“Š Enterprise Systems
Q. The value chain connection between a firm and its suppliers is called:
  • (A) inbound logistics.
  • (B) outbound logistics.
  • (C) SCM.
  • (D) None of the above.
πŸ’¬ Discuss
βœ… Correct Answer: (A) inbound logistics.