Q. Which is/are the benefits of TQM
✅ Correct Answer: (D)
all the above
Management Theory and Practice MCQs and Notes
Q. Which is not a pillar of TQM
✅ Correct Answer: (D)
action
Q. The word “quality” suggests ……in every aspect of the organization
✅ Correct Answer: (C)
excellence
Q. Authority is the right to give-------- and the power to exact obedience
✅ Correct Answer: (B)
orders
Q. organisation arises voluntarily or due to social interaction ofpeople
✅ Correct Answer: (B)
informal
Q. is an organizational structure which clearly defines duties, responsibilities, and authority.
✅ Correct Answer: (A)
formal
Q. is a sequence of activities to be undertaken for implementing the policies and achieving the objectives of an enterprise.
✅ Correct Answer: (B)
programme
Q. Operational guides to action is knownas
✅ Correct Answer: (B)
`procedures
Q. …..is the process of identifying and grouping of work to beperformed
✅ Correct Answer: (A)
organizing
Q. is the process of selecting one best alternatives from different alternatives.
✅ Correct Answer: (C)
decision making