πŸ“Š Sales Management
Q. A manager are team leaders but can fail if _____________________________
  • (A) Treat sales personnel as equals
  • (B) Exceed customer expectations by bringing additional value
  • (C) Don't have structure and discipline
  • (D) Work closely with internal departments
πŸ’¬ Discuss
βœ… Correct Answer: (C) Don't have structure and discipline
πŸ“Š Sales Management
Q. ________ is knowing what is needed as new products are being developed
  • (A) Significant teamwork
  • (B) Open Communication
  • (C) Customers and the planning process
  • (D) Integration of Marketing
πŸ’¬ Discuss
βœ… Correct Answer: (C) Customers and the planning process
πŸ“Š Sales Management
Q. _________ is when unannounced calls are made
  • (A) Cold canvassing
  • (B) Published directories
  • (C) Company sources
  • (D) Networking
πŸ’¬ Discuss
βœ… Correct Answer: (A) Cold canvassing
πŸ“Š Sales Management
Q. _________ is the meet the needs of key (usually lare accounts), the goal is to maintain the account.
  • (A) Key account seller
  • (B) Delivery seller
  • (C) Consultative seller
  • (D) New business seller
πŸ’¬ Discuss
βœ… Correct Answer: (A) Key account seller
πŸ“Š Sales Management
Q. Prospecting involves two components _____________ and ___________.
  • (A) Task finding and task orientation
  • (B) Identifying leads and qualifying leads
  • (C) Task finding and qualifying leads
  • (D) Identifying leads, task finding
πŸ’¬ Discuss
βœ… Correct Answer: (B) Identifying leads and qualifying leads
πŸ“Š Sales Management
Q. _______ is simply a full listing of the names and contact information for all prospects, categorized by how likely they are to purchase the product.
  • (A) Customer research
  • (B) Adaptive selling
  • (C) Sales pipeline
  • (D) Need assessment
πŸ’¬ Discuss
βœ… Correct Answer: (C) Sales pipeline
πŸ“Š Sales Management
Q. ________ is realizing upon making the call that the information needs to be reassessed.
  • (A) Needs assessment
  • (B) Sales pipeline
  • (C) Adaptive selling
  • (D) Pre-approach
πŸ’¬ Discuss
βœ… Correct Answer: (C) Adaptive selling
πŸ“Š Sales Management
Q. Which is a level that is found amongst sales managers?
  • (A) Coordinator
  • (B) CEO
  • (C) District Manager
  • (D) Regional President
πŸ’¬ Discuss
βœ… Correct Answer: (C) District Manager
πŸ“Š Sales Management
Q. Selling has been around for years, according to history, which one is not a form of selling?
  • (A) Canvassers
  • (B) Book Agents
  • (C) Bookies
  • (D) Peddlers
πŸ’¬ Discuss
βœ… Correct Answer: (C) Bookies
πŸ“Š Sales Management
Q. ___________ is the planning stage, learning about the customer and learning about who makes the final decision.
  • (A) Pre-approach
  • (B) Approach
  • (C) The Needs assessment
  • (D) Prospecting
πŸ’¬ Discuss
βœ… Correct Answer: (A) Pre-approach