πŸ“Š Sales Management
Q. Which of the following WOULD NOT be a method of establishing sales force structure?
  • (A) Territorial sales force structure.
  • (B) Lifestyle sales force structure.
  • (C) Product sales force structure.
  • (D) Customer sales force structure.
πŸ’¬ Discuss
βœ… Correct Answer: (B) Lifestyle sales force structure.
πŸ“Š Sales Management
Q. In which organizational structure, all sales personnel receive direction from, and are accountable to different executives, on different aspects of their work?
  • (A) Line sales organization
  • (B) Line and staff sales organization
  • (C) Functional sales organization
  • (D) None of the above
πŸ’¬ Discuss
βœ… Correct Answer: (C) Functional sales organization
πŸ“Š Sales Management
Q. All of the following would be major sales force management decision steps EXCEPT:
  • (A) Designing sales force strategy and structure.
  • (B) Supervising salespeople.
  • (C) Global management and marketing structures.
  • (D) Recruiting and selecting salespeople.
πŸ’¬ Discuss
βœ… Correct Answer: (C) Global management and marketing structures.
πŸ“Š Sales Management
Q. Research relating sales people’s personal characteristics to sales aptitude and job performance suggests there is no single set of traits and abilities that sales managers can use as criteria for deciding what kind of recruits to hire is known as…………..
  • (A) Job analysis
  • (B) Physical examination
  • (C) Projective tests
  • (D) Training
πŸ’¬ Discuss
βœ… Correct Answer: (A) Job analysis
πŸ“Š Sales Management
Q. There are three interrelated elements of rewards for salespeople. One of the elements is nonfinancial compensation and includes:
  • (A) Recognition dinners, certificates of achievement, and features in sales newsletters
  • (B) Larger accounts and sales territories
  • (C) Personal development opportunities, merit salary increases, and promotions
  • (D) Promotions, certificates of achievement, and larger sales territories
πŸ’¬ Discuss
βœ… Correct Answer: (A) Recognition dinners, certificates of achievement, and features in sales newsletters
πŸ“Š Sales Management
Q. When commission is combined with a base salary it is known as………………
  • (A) Commission based compensation plans
  • (B) Straight salary compensation plan
  • (C) Territory volume compensation plans
  • (D) Profit margin/ revenue based sales compensation plans
πŸ’¬ Discuss
βœ… Correct Answer: (A) Commission based compensation plans
πŸ“Š Sales Management
Q. The first step in determining how a firm's sales force compensation program will be structured is to determine the:
  • (A) Wage level relative to salespeople in other organizations in the industry
  • (B) Salesperson's individual wage
  • (C) Wage structure for the sales force
  • (D) Number of new customers in each sales territory
πŸ’¬ Discuss
βœ… Correct Answer: (A) Wage level relative to salespeople in other organizations in the industry
πŸ“Š Sales Management
Q. In medium and large firms, one would find the………………types of organization
  • (A) Line sales organization
  • (B) Line and staff sales organization
  • (C) Functional sales organization
  • (D) None of the above
πŸ’¬ Discuss
βœ… Correct Answer: (B) Line and staff sales organization
πŸ“Š Sales Management
Q. The most frequently used type of compensation plan is a:
  • (A) Straight salary compensation plan.
  • (B) Straight commission compensation plan.
  • (C) Combination compensation plan.
  • (D) Weighted compensation plan.
πŸ’¬ Discuss
βœ… Correct Answer: (C) Combination compensation plan.
πŸ“Š Sales Management
Q. Which of the following elements is NOT used for determining the size of a sales force in the workload method?
  • (A) Number of salespeople.
  • (B) Number of customers.
  • (C) Length of an average call.
  • (D) Number of years in sales experience
πŸ’¬ Discuss
βœ… Correct Answer: (D) Number of years in sales experience