πŸ“Š Service Marketing
Q. Micro marketing includes
  • (A) Segment marketing and niche marketing
  • (B) Mass marketing and demographic marketing
  • (C) Local marketing and individual marketing
  • (D) Individual marketing self marketing
πŸ’¬ Discuss
βœ… Correct Answer: (C) Local marketing and individual marketing
πŸ“Š Service Marketing
Q. Another word for complete segmentation is
  • (A) Macro marketing
  • (B) Micro marketing
  • (C) Niche marketing
  • (D) Mass marketing
πŸ’¬ Discuss
βœ… Correct Answer: (B) Micro marketing
πŸ“Š Service Marketing
Q. ………….. is the process of evaluating each market segment’s attractiveness and selecting one more segment to enter
  • (A) Mass marketing
  • (B) Market segmentation
  • (C) Market targeting
  • (D) Market positioning
πŸ’¬ Discuss
βœ… Correct Answer: (C) Market targeting
πŸ“Š Service Marketing
Q. Branding is concerned with …………… component of four ‘P’.
  • (A) Promotion
  • (B) Product
  • (C) Place
  • (D) Price
πŸ’¬ Discuss
βœ… Correct Answer: (B) Product
πŸ“Š Service Marketing
Q. The companies that targets market very narrowly is called
  • (A) Mass marketing
  • (B) Segmented marketing
  • (C) Niche marketing
  • (D) Micro marketing
πŸ’¬ Discuss
βœ… Correct Answer: (D) Micro marketing
πŸ“Š Service Marketing
Q. In effective target, marketers should focus on
  • (A) Market segmentation
  • (B) Market targeting
  • (C) Marketing positioning
  • (D) All the above
πŸ’¬ Discuss
βœ… Correct Answer: (C) Marketing positioning
πŸ“Š Service Marketing
Q. Which financial institution regulates the insurance products in India?
  • (A) IRDA
  • (B) IDRA
  • (C) IRAD
  • (D) IADR
πŸ’¬ Discuss
βœ… Correct Answer: (A) IRDA
πŸ“Š Service Marketing
Q. Managing the peak demand becomes difficult due to …………... nature
  • (A) Intangibility
  • (B) Perishability
  • (C) Inseparable
  • (D) Heterogeneous
πŸ’¬ Discuss
βœ… Correct Answer: (B) Perishability
πŸ“Š Service Marketing
Q. In order to improve the process and performance of the company towards the customers, they should try to
  • (A) Modernize the building
  • (B) Modernize the product
  • (C) Reduce the waiting time by adopting the reservation system
  • (D) Asking customers to come another time
πŸ’¬ Discuss
βœ… Correct Answer: (C) Reduce the waiting time by adopting the reservation system
πŸ“Š Service Marketing
Q. Internal marketing deals with
  • (A) Marketing the products to employees
  • (B) Marketing the in the local market
  • (C) Marketing the products inside the country
  • (D) Identifying and taking care of employees needs & wants
πŸ’¬ Discuss
βœ… Correct Answer: (D) Identifying and taking care of employees needs & wants