Q. Organizations hiring hundreds of new employees every year must adopt a more ------- towards the recruiting process.
✅ Correct Answer: (A)
systematic approach
Business Communications MCQs and Notes
Q. Email is a growing channel of communication. However, what percent of emails received are misunderstood?
✅ Correct Answer: (C)
60%
Q. All of the following are examples of verbal communication EXCEPT:
✅ Correct Answer: (B)
listening
Q. Communication barriers are;
✅ Correct Answer: (C)
obstacles that interfere with the understanding of a message.
Q. Listening, reading, speaking and writing are all types of
✅ Correct Answer: (A)
communication skills.
Q. __________ is the process of exchanging messages between a sender and a receiver.
✅ Correct Answer: (B)
communication
Q. Simple words should be used for all the following reasons, except:
✅ Correct Answer: (D)
attract attention to the word itself
Q. The words “cognizant” and “aware” m ean the same thing. Using “cognizant” instead of “aware” is an example of :
✅ Correct Answer: (B)
complex word
Q. Which of the following is not an indication of active listening?
✅ Correct Answer: (A)
egocentrism
Q. Passive listening means:
✅ Correct Answer: (B)
hearing the sound of words