Human Resource Management (HRM) MCQs and Notes

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📊 Human Resource Management (HRM)
Q. Describing the job in terms of the measurable, observable, and behavioral competencies necessary for good job performance is called a _____.
  • (A) competency-based job analysis
  • (B) Department of Labor Procedure
  • (C) functional job analysis
  • (D) SOC classification system
💬 Discuss
✅ Correct Answer: (A) competency-based job analysis
📊 Human Resource Management (HRM)
Q. The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in performance is called _____.
  • (A) job redesign
  • (B) reengineering
  • (C) process engineering
  • (D) job enlargement
💬 Discuss
✅ Correct Answer: (B) reengineering
📊 Human Resource Management (HRM)
Q. Jack works at a Hilton hotel. Some weeks he works in catering but he also works in housekeeping, and in reservations periodically. This is an example of _____.
  • (A) job enlargement
  • (B) job rotation
  • (C) job enrichment
  • (D) de jobbing
💬 Discuss
✅ Correct Answer: (B) job rotation
📊 Human Resource Management (HRM)
Q. Job enrichment can be described as _____.
  • (A) assigning workers additional work at the same level
  • (B) redesigning jobs to increase opportunities for responsibility
  • (C) moving workers from one job to another
  • (D) encouraging employees not to limit themselves to what’s on their job descriptions
💬 Discuss
✅ Correct Answer: (B) redesigning jobs to increase opportunities for responsibility
📊 Human Resource Management (HRM)
Q. De jobbing can be described as _____.
  • (A) assigning workers additional work at the same level
  • (B) redesigning jobs to increase opportunities for responsibility
  • (C) moving workers from one job to another
  • (D) encouraging employees not to limit themselves to what’s on their job descriptions
💬 Discuss
✅ Correct Answer: (D) encouraging employees not to limit themselves to what’s on their job descriptions
📊 Human Resource Management (HRM)
Q. Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment?
  • (A) Adam Smith
  • (B) Frederick Taylor
  • (C) Frederick Herzberg
  • (D) Abraham Maslow
💬 Discuss
✅ Correct Answer: (C) Frederick Herzberg
📊 Human Resource Management (HRM)
Q. ______ means redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition.
  • (A) Job rotation
  • (B) Job enrichment
  • (C) Job assignment
  • (D) Job enlargement
💬 Discuss
✅ Correct Answer: (B) Job enrichment
📊 Human Resource Management (HRM)
Q. _____ means systematically moving workers from one job to another.
  • (A) Job rotation
  • (B) Job enrichment
  • (C) Job assignment
  • (D) Job enlargement
💬 Discuss
✅ Correct Answer: (A) Job rotation
📊 Human Resource Management (HRM)
Q. _____ means assigning workers additional same-level activities, thus increasing the number of activities they perform.
  • (A) Job rotation
  • (B) Job enrichment
  • (C) Job assignment
  • (D) Job enlargement
💬 Discuss
✅ Correct Answer: (D) Job enlargement
📊 Human Resource Management (HRM)
Q. All of the following work behaviors are considered “generic” or important to all jobs except _____.
  • (A) thoroughness
  • (B) attendance
  • (C) experience
  • (D) schedule flexibility
💬 Discuss
✅ Correct Answer: (C) experience

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