πŸ“Š Consumer Behaviour
Q. Adopter group 'laggards' are
  • (A) deliberate
  • (B) guided by respect
  • (C) skeptical
  • (D) tradition bound
πŸ’¬ Discuss
βœ… Correct Answer: (D) tradition bound
πŸ“Š Consumer Behaviour
Q. In 'stages of adoption process’ customer decides to become regular user in
  • (A) Awareness stage
  • (B) Interest stage
  • (C) Evaluation stage
  • (D) Adoption
πŸ’¬ Discuss
βœ… Correct Answer: (D) Adoption
πŸ“Š Consumer Behaviour
Q. _____________ is the buying behaviour of final consumers.
  • (A) Consumer buyer behavior
  • (B) Business buying behavior
  • (C) Global purchasing
  • (D) Reseller buyer behavior
πŸ’¬ Discuss
βœ… Correct Answer: (A) Consumer buyer behavior
πŸ“Š Consumer Behaviour
Q. Very high levels of purchase involvement tend to produce _____.
  • (A) extended decision making
  • (B) nominal decision making
  • (C) affective decision making
  • (D) limited decision making
πŸ’¬ Discuss
βœ… Correct Answer: (A) extended decision making
πŸ“Š Consumer Behaviour
Q. The level of concern for, or interest in, the purchase process triggered by the need to consider a particular purchase is known as _____.
  • (A) personal involvement
  • (B) product involvement
  • (C) purchase involvement
  • (D) enduring involvement
πŸ’¬ Discuss
βœ… Correct Answer: (C) purchase involvement
πŸ“Š Consumer Behaviour
Q. What is the first stage of the consumer decision process?
  • (A) information search
  • (B) problem recognition
  • (C) alternative evaluation
  • (D) purchase
πŸ’¬ Discuss
βœ… Correct Answer: (B) problem recognition
πŸ“Š Consumer Behaviour
Q. You regularly purchase cleaning supplies for your custodial staff. This purchase is a ________.
  • (A) straight rebuy
  • (B) new task
  • (C) modified rebuy
  • (D) modified straight rebuy
πŸ’¬ Discuss
βœ… Correct Answer: (A) straight rebuy
πŸ“Š Consumer Behaviour
Q. Bill thought he had received the best deal on his new car. Shortly after the purchase, Bill started to notice certain disadvantages of his new car as he learned more about other cars available. Bill is experiencing ________.
  • (A) purchase decision
  • (B) postpurchase culture
  • (C) selective perception
  • (D) information evaluation
πŸ’¬ Discuss
βœ… Correct Answer: (D) information evaluation
πŸ“Š Consumer Behaviour
Q. Blake is in the process of buying a new car. He is highly involved in the purchase and perceives significant differences among his three favourite models. Blake's next step is most likely to be ________.
  • (A) opinion leadership
  • (B) evaluation of alternatives
  • (C) postpurchase behavior
  • (D) purchase decision
πŸ’¬ Discuss
βœ… Correct Answer: (B) evaluation of alternatives
πŸ“Š Consumer Behaviour
Q. Many marketers use the self-concept premise that people's possessions contribute to and reflect their identities; that is, "we are what we have." Under this premise, consumers ________.
  • (A) Use brand personalities
  • (B) Are affected by subconscious motivations
  • (C) Buy products to support their self-images
  • (D) Conduct the information search
πŸ’¬ Discuss
βœ… Correct Answer: (C) Buy products to support their self-images