πŸ“Š Sales Management
Q. Which among the following is a type of cue in “Behavioral Theory Equation” in personal selling?
  • (A) No triggering cues
  • (B) Triggering cues
  • (C) Information cues
  • (D) All of these
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of these
πŸ“Š Sales Management
Q. Which among the following explains “Behavioral Theory Equation”?
  • (A) Drives
  • (B) Cues
  • (C) Response
  • (D) All of these
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of these
πŸ“Š Sales Management
Q. Which among the following are the methods for handling and overcoming objections in personal selling?
  • (A) Third party compensation
  • (B) Turn an objective into benefit
  • (C) Deny objections tactfully
  • (D) All of these
πŸ’¬ Discuss
βœ… Correct Answer: (D) All of these
πŸ“Š Sales Management
Q. Purchase process if differentiated by a mental sequence of events that goes on in prospects mind is
  • (A) AIDA
  • (B) Buying formula theory
  • (C) Selling theory
  • (D) Marketing theory
πŸ’¬ Discuss
βœ… Correct Answer: (B) Buying formula theory
πŸ“Š Sales Management
Q. _________________ is product reliability, after-sales service and delivery supported by penalty clauses so that the buyer can claim the cost if something go wrong during the given period by the salesperson.
  • (A) Demonstration
  • (B) Guarantees
  • (C) Trail orders
  • (D) Reference selling
πŸ’¬ Discuss
βœ… Correct Answer: (B) Guarantees
πŸ“Š Sales Management
Q. What is AIDA?
  • (A) Attention Interest Desire Action
  • (B) Attract Interest Desire Action
  • (C) Attention Interest Design Action
  • (D) Attract Interest Design Action
πŸ’¬ Discuss
βœ… Correct Answer: (A) Attention Interest Desire Action
πŸ“Š Sales Management
Q. Which among the following is not any stage of personal selling process?
  • (A) The opening
  • (B) Need and problem identification
  • (C) Selling the product
  • (D) Negotiation
πŸ’¬ Discuss
βœ… Correct Answer: (C) Selling the product
πŸ“Š Sales Management
Q. What is the next step after “Need and Problem identification” in personal selling process?
  • (A) The opening
  • (B) Presentation and demonstration
  • (C) Dealing with objectives
  • (D) Negotiation
πŸ’¬ Discuss
βœ… Correct Answer: (B) Presentation and demonstration
πŸ“Š Sales Management
Q. Which theory is summarized as “Everything was Right” theory?
  • (A) Situation Response Theory
  • (B) Right set of circumstances theory
  • (C) Buying formula theory of selling
  • (D) Both 1 and 2
πŸ’¬ Discuss
βœ… Correct Answer: (D) Both 1 and 2
πŸ“Š Sales Management
Q. J.A Howard gave a formula for ‘’Behavioral Equation” B=P*D*K*V What B stands for?
  • (A) response or the internal response tendency, that is, the act of Purchasing a brand or patronizing a supplier
  • (B) predisposition or the inward response tendency, that is, force of habit
  • (C) present drive level
  • (D) “incentive potential,” that is, the value of the product or its potential Satisfaction to the buyer
πŸ’¬ Discuss
βœ… Correct Answer: (A) response or the internal response tendency, that is, the act of Purchasing a brand or patronizing a supplier